Support

Pairaecho connects you anonymously with another person for a 7-day emotional journey. Here's how it works:

1. Sign up with your email and set your preferences (gender, age range, location).

2. Get matched with someone who fits your preferences — both of you stay completely anonymous.

3. Check in daily with your mood. Both emotional states are visualized together.

4. After 7 days, you both independently decide whether to reveal your identities. If both say yes, you can exchange contact info!

Yes, Pairaecho is completely free to use. All core features — matching, mood check-ins, messaging, and revealing — are available at no cost.

You must be at least 18 years old to use Pairaecho. We verify your age during sign-up to ensure all users are adults.

Each connection lasts exactly 7 days. This duration is designed to be long enough to build a meaningful emotional bond, but short enough to keep the experience exciting and fresh.

Yes! You can have up to 7 simultaneous connections. Each connection is completely separate and independent — your other connections won't know about each other.

No. Once you've been connected with someone, you won't be matched with them again. Each journey is unique!

After 7 days, both you and your connection independently choose whether to reveal your identities. Neither of you can see what the other chose until both have decided.

If both say YES: You'll see each other's display names and contact information.

If either says NO: Both users remain anonymous. No information is shared.

Yes. We take security very seriously:

• All sensitive data is encrypted using AES-256 encryption

• Your contact information is only shared if both users mutually agree to reveal

• Passwords are securely hashed and never stored in plain text

• All data transmission uses HTTPS encryption

During a connection, your partner can ONLY see:

• Your daily mood check-ins

• Icebreaker messages you send them

• The combined emotional visualization

They CANNOT see your name, email, photo, or any identifying information until you both choose to reveal.

If you receive inappropriate messages or experience any behavior that makes you uncomfortable, please email us immediately at [email protected] with details.

We take all reports seriously and have a zero-tolerance policy for harassment, abuse, or inappropriate behavior. Violators will be permanently banned.

To delete your account:

1. Open the app and go to Settings

2. Scroll down to Danger Zone

3. Tap Delete Account

4. Confirm the deletion

This will permanently remove all your personal data from our servers. This action cannot be undone.

On the login screen, tap "Forgot password?" and enter your email address. We'll send you a link to reset your password. The link expires after 1 hour for security.

Currently, you cannot change your email address directly. If you need to change your email, please contact us at [email protected] and we'll help you.